1. Who we are
Dunn Technologies Ltd ("Dunn", "we", "us", "our") operates getdunn.co.uk and the Dunn application. We are registered in England and Wales. Our contact address is info@getdunn.co.uk.
2. What information we collect
We collect information you provide directly when you create an account, use our services, or contact us. This includes:
- Your name, email address, and business details when you register
- Invoice data, client contact details, and payment records you enter into Dunn
- Billing information when you subscribe to a paid plan
- Communications you send to us
We also collect certain information automatically when you use our service, including your IP address, browser type, pages visited, and usage patterns. This helps us improve Dunn and diagnose technical issues.
3. How we use your information
We use the information we collect to:
- Provide, operate, and improve the Dunn service
- Send automated payment reminders on your behalf to your clients
- Process payments and manage your subscription
- Send you service updates, security alerts, and support messages
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your data to train AI models or share it for advertising purposes.
4. How we share your information
We share your data only where necessary to provide our service. This includes trusted third-party providers such as payment processors (Stripe), email delivery services (Resend), and SMS providers (Twilio). All third parties are bound by data processing agreements and are prohibited from using your data for their own purposes.
We may disclose your information if required by law, court order, or to protect the rights and safety of Dunn, our users, or the public.
5. Data retention
We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within 90 days, except where we are required by law to retain certain records.
6. Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You also have the right to object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, contact us at info@getdunn.co.uk.
7. Security
We take the security of your data seriously. All data is encrypted in transit using TLS and encrypted at rest. We conduct regular security reviews and follow industry best practices. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies
We use cookies to keep you signed in and to understand how our service is used. For full details, please see our Cookie Policy.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the app. Your continued use of Dunn after changes take effect constitutes acceptance of the revised policy.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@getdunn.co.uk.